Skype is a tool for video conferencing, voice calls and text messaging. Remember that if audio isn’t working, you likely can use Skype instant messaging to communicate with the other person about your plans to resolve the issue. Skype is free, if you are calling from one Skype account to another, although you must first create an account in order to use Skype. The only PC-based wireless skype for business headset system with DECT™ technology that provides the portability, range and audio quality needed for today’s flexible work-styles. Headset controls are located in the same call control knob as the Mono model. If you can’t hear people on Skype or they can’t hear you, you can try using another device, adjusting the audio settings on your device or working to resolve issues with your internet connection. Generally, you need to pay to make traditional phone calls through Skype or you need to set up a phone number to receive calls, but audio and video calls are part of the basic free plan. And Skype will be charging for the service, forcing you to buy a subscription for their phone number service, which nobody really needs anymore. In a nutshell, Microsoft is bringing Skype calling to Alexa devices. It can pull down on the headset if you move it too much. In the Skype for Business client, click on the gear icon on the top right of the window to open the Skype for Business options window. With the Mono headset this isn’t too big a deal. Skype is a common messaging and video conferencing tool from Microsoft that many businesses. If the other person on a Skype call can’t hear you, it may be a microphone issue. In fact switching the headset around is easier to do with the Duo model, since both ears are covered anyway. Microsoft and Amazon have been working together for some time, and, as a result, earlier this year Cortana and Alexa learned to talk to each other. Skype does rely on your internet connection, so if you find your audio going in and out or if it seems to lag, it may be the result of a bad internet connection. Designed with today’s business professional in mind, Plantronics headsets and speakerphones power s clear voice, noise-free conversations, and connection to every device. What headset do you use with Lync? If you’re on Skype and no sound during call gets through to you, this could be a speaker issue. Polycom offers the industry’s broadest portfolio of Skype for Business qualified desktop solutions, so you can be confident there’s one that perfectly meets your needs.